Terms & Conditions – Holiday Park

Upon Arrival: Please  sign in at reception at The Cafe. Pitches are available from 12PM (for caravans) and from 2 PM (for glamping units) onwards on the day of your arrival up to 4 PM for check in. An extension of your stay my be possible until 5PM (at extra cost). Departure by 11 AM on the day of your departure ( pods need to bring the key to The Cafe)

Late arrivals: If you expect to arrive after 4PM on the first day of your stay please let us know so that you can get details of the pitch you are staying on.  You will be able to arrive no late than 9PM. You must register your stay by 10AM on the day after your holiday was due to start or otherwise it will be treated as cancelled.

Vehicles and Parking: Working vehicles including pick-up trucks, vans, open back trucks and all sign written/commercial vehicles are not allowed on the Caravan Park without specific consent from Park Rose reception.

For Yurts and Pods: There is a designated car park area related to your booking, near your Yurt/Pod. An extra car is allowed in the general car park..

Pets: Dogs are allowed in the caravan area and only on couple of units at the clamping area ( you need to confirm with the host before booking) They must be kept on a lead at all times. When exercising the dog please leave the Holiday Village  and pick up any dog litter and place in a bin.

Extras are as follows:

CARAVAN PARK                                                                     GLAMPING

Dog: £3.00 per day                                                                  Dog (only one):£5.00 per day

Gazebo: £3.00 per day                                                           Extra people (only one ):£5.00/day

Extra people ( if more than 4 people): £4.00 per day

Extras are as follows ( for Yurts and Pods only)

Double bed linen: £25.00 per stay (maximum 1 week) If staying more than a week an extra £25.00 will be charged for a change of bed linen

Single bed linen: £15.00 per stay (maximum 1 week) If staying more than a week an extra £15.00 will be charged for a change of bed linen

Use of the pitches: Only the number of people for who the booking has been made may occupy the pitch.

Unreasonable behaviour: For the convenience of all our guests we reserve the right to terminate a party’s booking without compensation or refund . We will not do this lightly, however; this may be applicable where the unreasonable behaviour of a holiday party might impair the enjoyment, comfort or health of other guests, our team members or staff. This may include but it is not limited to verbal or physical abuse or rudeness and swearing. The decision will be at the manager’s discretion.

Secure the booking: Full payment will be taken when you make your booking.

Cancellation of your holiday: Cancellation of your holiday:  Proof of your cancellation will be required 28 days before the date of your holiday. Where 28 days notice is not given, Park Rose will NOT provide a refund however we will provide the same number of days’ accommodation at a later date on days agreed with the party at the discretion of Park manager.

If we make alterations to your booking we will:

A) Find an alternative arrangement with the party as advertised price

B) Cancel the holiday with full refund less 20% admin costs

All special offers are subject to availability.

Minimum of 2 nights stay on weekends (Fri and Sat) Unless otherwise agreed at the manager’s discretion.

These terms are in place to ensure that the Park runs smoothly. If you have any questions please WhatsApp Park Rose Village  07985204727

- The maximum size of any tourer permitted is 26`, tourers of a larger size will only be accommodated by special arrangement.

- Dogs must be kept on a lead at all time. If the management consider the dog is causing a disturbance they have the discretion to request that the dog be kept inside or taken away.